Shipping Policy

We provide you with the best shopping experience and ensure that your orders are processed and delivered to you as smoothly and quickly as possible by our delivery partners. Please take a moment to read our policy on shipping/delivery.

Shipping Region: Powerworld Enterprises delivers exclusively within Kenya. We do not ship internationally at this time.

Shipping Address All orders are dispatched from Powerworld Enterprises Nairobi Store located at:
Mozzartbet Building, Ronald Ngala Street,
Nairobi, Kenya.

Order Processing & Handling Time

  • Our handling time is 0 days, meaning that once your order is placed before our cut-off time, it will be prepared for delivery on the same day.
  • Orders are fulfilled Monday to Saturday. Sundays and or public holidays are Excluded.
  • Order Cut-Off Time: Orders placed before 2:00 PM (GMT +03:00, East Africa Time) will be processed and shipped on the same day.
  • Orders placed after 2:00 PM will be processed on the next business day.

Shipping/ Delivery Charges

We offer Drop-off point deliveries as our standard delivery option. However, a custom option such as Door-step delivery or specific courier service can be arranged upon request to our customer service

  1. Door-step deliveries

Kindly note that delivery fee is charged per order/ item.

Delivery Charges: A flat rate of Ksh. 1,200 is charged for all orders.

Delivery Days

  • Orders are delivered from Monday to Saturday.
  • No shipments will be made on Sundays or public holidays.

Delivery Times

  • Since we offer same-day processing and fast delivery, most customers will receive their orders on the same day. However, delivery times may vary depending on your location.
  • You will receive tracking information for your order once it has been dispatched.

Shipping Transit Time

  • Shipping transit time within Kenya is typically between 0 to 1 day, depending on your location.
  • Please note that certain remote areas may experience longer times.

Order Tracking

  • Once your order is dispatched, you will receive a tracking details via email or SMS. You can track your order in real-time to monitor its progress.

Need Help?

Customer Support If you have any questions about your order or need assistance, please feel free to reach out to our customer support team: